Enhance your professional skills with TAA’s Receptionist Training course. Gain comprehensive knowledge in effective communication, organization, and customer service. Elevate your career prospects as a skilled receptionist, equipped to excel in diverse workplace environments. Enroll now for a brighter future in the dynamic world of administrative roles.
Course Objective
- Demonstrate knowledge and application of ethical conduct in a business environment .
- Provide good customer service in a work environment .
- Practice good health and grooming habits .
Course Outline & Outcomes
- We can assist you with a fully qualified relief staff from our company whilst your employees attend our course (at a cost of R380.00 per day).
- The training will take place on our premises for less than 5 learners.
- On completion of the course your employee and company will be issued with a certificate of Attendance and a training report will be sent to your HR manager.
- You have the option to add on other modules should you wish to do a refresher training as required:
- Professional Etiquette and Image.
- Leadership Skills.
- Business communication.
- Business Marketing.
- Effective Customer Service.
Important Information:
Course Duration: 2 Days.
Target Audience:
- Individuals who are considering a career as a receptionist and want to gain a comprehensive understanding of the core duties and responsibilities involved.
- Individuals who have recently been hired as receptionists and want to develop a strong foundation of knowledge and skills to perform their duties effectively.
- Customer service professionals who often interact with customers face-to-face or over the phone and want to enhance their skills in providing exceptional service at the reception area.
- Individuals in various administrative roles within an organization who occasionally assist or fill in for receptionists and want to be prepared to handle receptionist duties efficiently.
- Individuals who have a general interest in understanding the key functions and responsibilities of a receptionist and how they contribute to the overall operations of an organization.
Certification: Certification of Attendance.